Privacy Policy for Secure And Fix

Effective Date: August 11, 2024

Welcome to SecureAndFix.ca, the website for Secure And Fix, located at 22 McCargow Drive, Caledonia. We specialize in providing locksmith and handyman services to homes and businesses. This privacy policy aims to inform you about how we collect, use, and share your personal information through our website.

1. Information We Collect

We collect information that you provide directly to us when you request our services or interact with our website. This may include:

• Contact Information: Your name, email address, telephone number, and any other information you provide in our contact forms.
• Service Details: Information about the services you require, including details about your home or business premises where the service is needed.
• Payment Information: Credit card numbers or other payment details, processed securely through our payment gateway.

We also automatically collect certain information when you visit our website, which may include:

• Log Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
• Cookies and Similar Technologies: Information about your computer and internet connection, including your IP address, operating system, and browser type.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Communicate with you about your requests, questions, and comments.
• Process transactions and send you related information, including confirmations and invoices.
• Detect, prevent, and address technical issues.

3. Sharing Your Information

We may share your information with third parties in the following ways:

• Service Providers: We may share your information with contractors, locksmiths, or other service providers we employ to perform tasks on our behalf.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Data Protection Rights Under GDPR

Under the GDPR, you have the following data protection rights:

• Access: You can request access to your personal data.
• Correction: You can request correction of any incomplete or inaccurate data we hold about you.
• Erasure: You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
• Restrict Processing: You can ask us to suspend the processing of your personal data.
• Data Portability: You can request the transfer of your personal data to you or to a third party.

To exercise these rights, please contact us at info@secureandfix.ca.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

6. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

7. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: info@secureandfix.ca Address: 22 McCargow Drive, Caledonia